Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the services provided by Ethnoz Ltd ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Use of Services:

a. You must be at least 18 years old to use our services.

b. You agree to provide accurate and complete information when using our website, including when creating an account or making a purchase.

c. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Orders and Payments:

a. By placing an order, you agree to pay the specified price for the products and any applicable shipping fees.

b. Payment methods are subject to validation checks, and we reserve the right to refuse transactions at our discretion.

c. We reserve the right to modify prices and product offerings at any time without prior notice.

3. Shipping and Delivery:

a. We offer FREE delivery to the mainland UK for any new purchase above £30. The product return and exchange cost is the reposnsibility of the customer. This policy can be revised by the company when required.

4. Returns and Refunds:

a. Our returns and refund policies are outlined in our separate Return Policy. By using our services, you agree to the terms specified in the Return Policy.

5. Intellectual Property:

a. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Ethnoz Ltd and is protected by intellectual property laws.

b. You may not reproduce, distribute, modify, or republish any content from our website without our written consent.

6. Privacy:

a. Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Limitation of Liability:

a. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services.

b. Our total liability for any claim arising under these Terms shall not exceed the total amount paid by you for the specific products or services giving rise to the claim.

8. Governing Law:

a. These Terms and any disputes arising under them shall be governed by the laws of UK without regard to its conflict of law principles.

9. Changes to Terms:

a. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information:

If you have any questions, concerns, or inquiries regarding these Terms, please contact us at info@ethnoz.uk or by phone at +44 7564644484.

These Terms are effective as of 01-11-2024.